Frequently Asked Questions

Welcome to Ascent Training Wales - your friendly Information Technology, Management and Professional Development training provider.

Q. When do the courses start and end?

A. Delegates need to arrive at 8:45am depending on the course - you will be advised of the exact time in your joining instructions. Courses start at 9.00am but this is dependent on the course you are on. There is a 45 minute lunch break scheduled between 12.00 noon and 1.30pm. Refreshments are served throughout the day. Courses finish by 3:30pm.

Q. What is the dress code?

A. There is no dress code for our courses. The courses are meant to be enjoyable and relaxing as well as giving you the best training. Most people who attend our courses feel most comfortable in casual clothing.

Q. How many people are there on a course?

A. We limit delegate numbers to ensure each delegate receives the best training possible, but it does vary per course. The group size ranges from 2 to 6. If you would like to know how many people are attending your particular course, just ask.

Q. Where will my course take place?

A. Our courses are mainly run in Bridgend & Cardiff. Full details and directions for your venue will be supplied when you book.

Q. Can we change the delegate details after the booking form has been sent?

A. Yes, unlike other training companies we do not charge you for changing someone's details. Just let us know as soon as you can.

"I want to let you know that I am very absolutely delighted with the course in every respect. It has been particularly pleasing for me, with an interest in seeing the application and good project management practice. We have learned a different approach that leads to better outcomes."

Tata Steel

Project Management

"The trainer was great and we learned a lot within the space of two days. I hope to come back for 3D CAD course at the end of this year."

Cardiff Council

AutoCAD

"Attended two sessions over the last few weeks and the training was excellent. Really great sessions and I feel more confident with engineering drawing. I would highly recommend Ascent Training Wales to anyone who is looking at learning AutoCAD."

University of South Wales

AutoCAD

"The Excel course has been great to attend, our training needs have been met time and time again and as an organisation we feel confident on how to perform our jobs. We can craft excellent spreadsheets and forms."

South Wales Police

Microsoft Excel

"I attended my first day of a four-day course on Excel and Project yesterday and found the course content excellent and informative. The fact there is just two people on the course means that the Course Tutor has time to answer questions and give one on one training."

General Dynamics

Microsoft Project

"The trainers are very competent and flexible to tailor lessons to individual needs & requirements. During the training sessions all my questions were answered patiently."

Welsh Government

Agile Project Management